At Jia Dim Sum, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or placing an order.
1. Information We Collect
When you use our website, we may collect the following information:
- Your name
- Shipping and billing address
- Phone number
- Email address
- Payment information (processed securely through third-party payment providers)
- Order details and purchase history
- Device, browser, and usage information
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Improve our website and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Payment Security
We do not directly store your complete payment card information on our servers. Payment transactions are securely processed through trusted third-party payment service providers.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your shopping experience. You may disable cookies in your browser settings, although some site features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information. We may share your information only when necessary to operate our business, such as with:
- Payment processors
- Shipping carriers
- Website hosting and technical support providers
- Legal or regulatory authorities when required by law
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including access, correction, deletion, or limitation of use. If you would like to make a request, please contact us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Jia Dim Sum
Address: 84 Old Shore Rd, Port Washington, NY 11050
Phone: +1 516-488-4801